Privacy Policy

ONVIF, Inc. (“ONVIF,” “us,” “our,” or “we”) has created this Privacy Policy in order to demonstrate our commitment to your privacy and protection of personal information that we collect and process. The following discloses our information gathering, managing, protecting and dissemination practices. By “personal information” we mean any information, alone or jointly with other similar information, that could be used to identify you. Unless the context indicates otherwise, the terms “you” and “your” refer to both you individually and any entity on whose behalf you are accessing (the “Website”).

This Privacy Policy applies to information we collect (our “Collection Places”):

  • On our public Website (including its integrated third-party platforms);
  • On other platforms we use to facilitate our management of the services we provide to you (e.g. conference registration sites, membership management systems, collaboration tools); and
  • In email, text, other electronic messages or by telephone or other communications between you and us and (if you are a member) between you and other members through the public Website and the Member Portal.

This Privacy Policy does not apply to information collected by any third party, including through any application or content that may link to or be accessible from or through our Website.

If you have questions or concerns regarding this Privacy Policy, we welcome you to contact us at:

Some of these provisions here, particularly your rights in respect of your data, will only apply if you are an individual based in the EU or the state of California. We have highlighted these sections as relevant.

For the purposes of applicable data protection laws, ONVIF, Inc., a Delaware nonprofit corporation in the United States with the registered address at 5000 Executive Parkway, Suite 302 San Ramon, CA 94583 is the controller of your data. This means that we are the primary entity who decides the purposes and means for dealing with your personal information.

1. Acknowledgement of this Privacy Policy
By using any of our Collection Places or any other services provided by or on behalf of ONVIF, you consent to policies and practices described in this Privacy Policy and in any other agreement that we might have with you, including but not limited to the ONVIF Certificate of Incorporation, Bylaws, Antitrust Guidelines, Brand Standards, Rules of Membership, and Terms of Use (as may be amended from time to time).


2. Personal Information You Provide Voluntarily
We collect personal information at our Collection Places provided by you directly when you receive or request our Services. For example, we may receive your name, telephone number, email address, employer, professional title, home or business and mailing address, gender, details regarding your entity and business, your job title, username and password, company contacts for corporate members, photographs, education, and any other information that you voluntarily submit to us.

The personal information you are asked to provide (we will let you know at the point of collecting your information whether its provision is optional or mandatory) is needed so that we may facilitate your access, purchase, use and/or participation in our service offerings, such as (collectively “Services”):

(a) Membership;

(b) Conferences & Events;

(c) Educational programs;

(d) Online forums;

(e) Product conformance activities;

(f) Volunteer opportunities;

(g) Surveys; and

(h) Any other services and products that are updates or extensions to our Services or relate to other member benefits.

If you choose not to provide us with your personal information, you may not be able to enjoy certain components of our Services.

Additionally, we will also collect personal information when:

  • You request us to contact you via mail, e-mail, or telephone to provide information, updates, or promotions about our Services;
  • We enter into agreements for affiliated partnerships (e.g., exhibitors, sponsors, advertisers).

We will provide you with the choice and means for limiting the use and disclosure of your personal information before we use or disclose the information for a purpose that is materially different than the purpose described below.

At other times, we may collect information that cannot be used to identify you. For example, we may aggregate non-personal information about you and other customers who visit our Websites. Aggregated information will not contain any information that can be linked directly back to you.

For those Website users located outside the United States, we advise you that your information may at times be transferred or accessible by individuals who are located in countries with different data protection laws or that have not been determined to provide the same level of data protection as in your country, province, territory or geopolitical region. By providing us with your personal information, you agree to this potential transfer of your information across international boundaries to jurisdictions anywhere in the world as permitted by local law.


3. Personal Information We Collect Automatically

In addition to the Collection Places as you navigate through and interact with our Website, we may use any number of tools to collect information about you, your computer access points, and the web browser that you use to connect to our Website. For example, cookies are tiny text files that we place on your computer’s hard drive when you visit certain areas of our Website, such as the password-protected ONVIF Member Portal, and ONVIF Helpdesk system, where cookies are used to register and present customized information to the user. You may delete the cookies after they have been placed on your hard drive, but they will reappear as soon as you access the password-protected Members’ Portal and ONVIF Helpdesk system. If you disable or refuse cookies, please note that some areas of our Website may take more time to work, or may not function properly.

We may also collect additional information from your web browser each time you visit our Website. We may collect information about the pages that you visit and the time spent on each web page or area of the Website, and other actions that you take while using our Website. This information may include your Internet Protocol (“IP”) address, the type of browser, the time that your browser was used to access our Website, and the referring website’s address.

We may also collect information that cannot be used to identify you. For example, we may aggregate non-personal information about you and other individuals who visit our Website. Aggregated information will not contain any information that can be linked directly back to you.

Our Service Providers (defined below) may also use other standard web-based technologies to analyze your movements while accessing our Websites. The technologies include web “beacons,” “pixel tags,” and “clear gifs.” These technologies help us ascertain the effectiveness of our product and service campaigns and marketing programs, allow us to customize the services offered on or through our Website, and help determine the best use for Website content, and product and service offerings. Some of this information, including the IP address, may be stored on our Internet service provider’s server logs, and may be available for extended periods of time. We do not control any third parties’ tracking technology or how they may be used. If you have any questions about such third parties’ tracking technology of data collection practices, you should contact the responsible provider directly.


4. Choice
We will offer you the opportunity to choose (opt out) whether your personal information is: (a) to be disclosed to a third party and that third party intends to use the personal information for a purpose that is materially different from the purpose for which the personal information was originally collected; or (b) We intend the personal information to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by you.

You can exercise all the rights applicable to you by contacting us (see details in the “Privacy Support Contact” section below) or submitting an online enquiry ticket on our Website.

If you are based in the EU

You may, in circumstances, have the following rights in relation to the Personal information we hold about you. You can request to:

  • access a copy of the information held about you
  • rectify any incorrect or incomplete data we hold about you. It is both in our interest and yours that any personal information we hold about you is accurate, complete and current. If the data we hold about you is inaccurate in any way, please contact us to have your personal information corrected. You can also update any incorrect contact information yourself by updating your profile information in the member’s portal or by emailing
  • delete, restrict or remove the data we hold about you
  • transfer the data we hold about you to another party
  • object to any further processing of your data, if we are processing your Personal information on the basis of our legitimate interests or for direct marketing.

We will endeavor to respond to your requests within one month and free of charge. Please note that in respect of all these rights, we reserve the right to:

  • refuse your request based on the exemptions set out in the applicable data protection laws.
  • request for proof of your ID to process the request or request further information.
  • charge you a reasonable administrative fee for any repetitive, manifestly unfounded or excessive requests.

If we refuse your request to exercise these rights, we will give reasons for our refusal and allow you to challenge our decision. If we have shared your data with others, we will tell them about your request to rectify, erase, restrict or object to the processing where possible. If you ask us, where possible and lawful to do so, we will also tell you with whom we shared your Personal information so that you can contact them directly.

If you have any concerns about how we handle your data, please contact us. If you are not satisfied after we’ve tried to resolve your issue, you’ll be entitled to lodge a complaint with the data protection regulator for your country of residence.

If you are based in California

This California Privacy Notice (“California Notice”) supplements the information contained in ONVIF’s Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California whose Personal Information (defined below) is processed by ONVIF pursuant to the California Consumer Privacy Act (“CCPA”) or other California privacy laws described below. This California Notice describes how we protect the Personal Information we process and control relating to California residents and rights California residents may have in relation to this Personal Information. For purposes of this California Notice, “Personal Information” has the meaning provided by the CCPA and does not include information that is publicly available, that is deidentified or aggregated such that it is not capable of being associated with you, or that is excluded from the CCPA’s scope. Additionally, any terms defined in the CCPA have the same meaning when used in this California Notice.

Your Rights and Choices

As a California resident, you may be able to request to exercise the following rights:

    • The Right to Know any or all of the following information relating to your Personal Information we have collected and disclosed in the last twelve (12) months, upon verification of your identity:
      • The specific pieces of Personal Information we have collected about you;
      • The categories of Personal Information we have collected about you;
      • The categories of sources of the Personal Information;
      • The categories of Personal Information that we have disclosed to third parties for a business purpose, and the categories of recipients to whom this information was disclosed;
      • The categories of Personal Information we have sold and the categories of third parties to whom the information was sold; and
      • The business or commercial purposes for collecting or selling the Personal Information.
  • The Right to Request Deletion of Personal Information we have collected from you.

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity, we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.

Personal Information Sales to third parties now or in the future.

We do not sell the personal information of consumers.

Exercising Your Rights to Know or Delete

To exercise your rights to know or delete described above, please submit a request by emailing us at

We will need to verify your identity before processing your request, which may require us to request additional Personal Information from you. In certain circumstances, we may decline or limit your request, particularly where we are unable to verify your identity or locate your information in our systems, or as permitted by law. Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information.


You also have the right to be free of discrimination for exercising these rights. However, please note that if the exercise of these rights limits our ability to process Personal Information, for example, if you submit a deletion request, we may no longer be able to provide you our products and services or engage with you in the same manner.

Other California Privacy Rights

In addition to the information provided in this California Notice, under California’s “Shine the Light” law (Civil Code Section § 1798.83), permits users of our Website that are California residents to request certain information regarding our disclosure of personal information (as defined in the statute) to third parties for their direct marketing purposes. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year. To obtain this information, please contact us by sending a letter or calling us at the contact information below. You may also submit a contact form electronically through the Website.

5. Our Use of Your Personal Information
ONVIF may use your personal information to:

(a) Provide information about our Services and affiliate partnerships;

(b) Fulfill your member benefits, including distribution of ONVIF’s newsletters;

(c) Facilitate your attendance/participation at our conferences and events (both in person and virtual);

(d) Track your attendance at conferences and trade shows;

(e) Prepare invoices and process payments;

(f) Respond to any of your questions or requests or other communications you send to us;

(g) Carry out our obligations and enforce our rights arising from any contract entered between you and us;

(h) Fulfill any other purpose for which you provide information to us;

(i) Present our Website effectively to you; or

(j) Perform any other legitimate purpose reasonably consistent with your membership or affiliated partnership.

Additional uses of your non-personal and personal information will allow us to tailor our Services specific to your needs, to help organize and manage our relationship with you or your business, to conduct business, to provide you with support, and to perform functions that are described to you at the time of collection.

In general, we will use the personal information we collect from you only for the purposes described in this Privacy Policy or for purposes that we explain to you at the time we collect your personal information. However, we may also use your personal information for other purposes that are not incompatible with the purposes we have disclosed to you (such as archiving purposes in the public interest, research purposes, or statistical purposes) if and where this is permitted by applicable data protection laws.


6. Our Disclosure of Your Personal Information to Third Parties
We may share your personal information with the following categories of recipients:

  • Third-party service providers (“Service Providers”) who provide (without limitation) administrative/operational services; data processing; membership services; marketing and communication services; meeting management services; website hosting services; membership database services; credit card processing; conference registration; conference mobile applications; conference/event hotels and venues; or who otherwise process personal information for purposes that are described in this Privacy Policy or notified to you when we collect your personal information;
  • Other ONVIF members may receive certain items of your personal information as part of a membership directory or through collaboration portals. In addition, if you sign up to attend a member meeting or other ONVIF-sponsored event, all other ONVIF members who sign up for the event will be notified of your intended attendance at the event and may be given your full name, address, company name, and email address. We are not responsible for other members use or misuse of your personal information; and
  • Affiliated partners, such as exhibitors, sponsors and advertisers, may receive membership lists or event attendance lists that include your full name, address, company name, and email address. We are similarly not responsible for the use or misuse of your personal information by our affiliated partners.

We may also disclose your personal information as is necessary to: (a) comply with any court order, law, or legal process; (b) cooperate with any government or regulatory request; (c) establish or exercise our legal rights; (d) protect the rights, property, or safety of ONVIF, our  employees, contractors, vendors, suppliers, and customers; (e) defend against legal claims; (f) help with internal and external investigations; (g) to enforce or apply our Terms of Use and other agreements; or (h) as otherwise required by law or permitted by law. We may disclose your information in connection with the merger of ONVIF or any potential or actual third party buyer transaction that involves the transfer or assignment of any part of the ONVIF business or assets (including management of the Website).


7. Data Storage and Security
We are committed to taking reasonable efforts to secure the information that you choose to provide us and that our Service Providers have implemented physical, electronic, and procedural security measures to assist with safeguarding your personal information, and to help protect against unauthorized access and disclosure. Notwithstanding our efforts, the Internet has inherent security risks. We cannot guarantee or warrant the security of any information you transmit to us, or to or from our online services. ONVIF has no responsibility or liability for the security of information transmitted via the Internet. You should take care with regard to how you handle and disclose your personal information or any username or password that you are required to use to access all of our Collection Places.


8. Children and Data Collection
Our Website content is not directed toward or intended for use by children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we or our Service Providers become aware that a child under 16 has provided us with personal information without parental consent, that information will be deleted from our databases. If you have questions about personal information that may have been submitted by a child under 16, please email us at


9. How You May Access and Change the Information that ONVIF Collects

The first time that you provide us with registration information through our Website, you will be informed of the services to which you are registering, including for example our newsletter. Each commercial e-mail that we send to you will offer you the opportunity to opt-out of continuing to receive such messages. In some instances, we may have already shared your information with one of our authorized third parties before you changed your information preferences, and you may briefly continue to receive e-mail even after you have opted out. FTC e-mail compliance guidance allows us to send you transactional and relationship e-mail without offering you the opportunity to opt-out of receiving those types of e-mail.


10. Groups
Our Website may make digital forums available to its users. Please remember that any information disclosed in these areas becomes public information and is transmitted to others at your own risk. Additionally, we cannot control the actions of other users of the Website and any such digital forums, and therefore, you should exercise caution when deciding to disclose information through these areas of the Website. We cannot and do not guarantee that the information you choose to disclose in any digital forums will not be viewed by unauthorized persons.

Some applications used for digital forums on the Website are served by third-parties. We do not control these third parties’ collection or use of your information or their tracking technologies or how they may be used. However these third parties may provide you with ways to choose not to have your information collected or used in this way.


11. General Information and Privacy Support Contact
This Policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates. We are committed to protecting your personal privacy. If you have questions or comments about our efforts to protect your personal privacy, or if you require additional information about our privacy commitment, please contact us at:

Address: ONVIF, Inc., 5000 Executive Parkway, Suite 302 San Ramon, CA 94583